| PC Maintenance |
| Automated Scheduled Anti Virus Updates |
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| Automated Scheduled Spyware Prevention and Deletion |
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| Automated Temp File Deletion |
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| Automated Patch Assessments & Updates |
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| Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop |
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| Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities |
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| Server Maintenance |
| Automated Daily Maintenance |
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| Database Size Monitoring |
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| Message Queue Monitoring |
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| Event Log Monitoring |
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| Service Monitoring |
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| Security Patch Management |
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| Service Pack Management |
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| Core Health Monitoring |
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| On Demand IT Service |
| Live Help Desk Support |
Hourly |
| Network Support and Administration |
Hourly |
| Strategic Planning and Guidance |
Hourly |
| Hosted Solutions (email, backup, spam filtering) |
Hourly |
| Onsite Support and Projects |
Hourly |
| Custom Development |
Hourly |
| Disaster Recovery Planning |
Hourly |