To set up an email account or see what characters are supported in an email address, see How do I create an email account? 

With an E-Mail Client

You can access your email account on the internet or through an email client (i.e. Outlook, Eudora).

With Webmail

See How do I check my email account using webmail? .
 

There are several mail servers that are available to you.
Here are some of the mail servers that are available:
 

If you have any questions, please contact support.

support@instalogic.com

You can access webmail a couple different ways:

1. Go to webmail."your domain name" (e.g. webmail.domain.com). Then sign in with your full email address and password (that you set up in the control panel).
   OR
2. Go to mail.emailsrvr.com. Then sign in with your full email address and password (that you set up in the control panel).
   The first method only works as long as DNS is pointed at us (and has had 24-48 hours to propagate), the second is DNS independent and can be used for testing.

If you have not yet set up an email address, see How do I create an email account?

Secure email is supported and below are the server names and ports that you can use to configure your email client(s) with:
 

1. POP3 with SSL
   • Address: secure.emailsrvr.com
   • Port: 995

1. IMAP with SSL
   • Address: secure.emailsrvr.com
   • Port: 993

1. SMTP with SSL
   • Address: secure.emailsrvr.com
   • Ports: 25, 465, 587, 8025, and 2525

You can access a mobile version of the webmail by going to mail.emailsrvr.com/mobile.
You can also substitute your domain for emailsrvr.com when pointing to our name servers or if you have the appropriate CNAME records setup on your current name servers. (If you're pointing to our nameservers then by default you have these records setup, unless modified otherwise by you)

Setting up email on your mobile devices

• How do I configure my email account on my Palm Pre?
• How do I configure my email account on my iPhone?
• How do I configure my email account in Windows Mobile?

1. Access your email account by using "webmail." and your domain name (i.e. webmail.yourdomain.com).
2. Login using your username (i.e. jsmith@yourdomain.com) and password.
3. Click "Contacts" in the upper left hand corner.
4. Then click "Add Contact" and add necessary information.
5. Once all information is filled click "Save"
   Once the email address has been added, it should appear in your Contact List. You can access your Contact List by clicking on the "Contacts" tab in the upper left hand corner.

To change your password for an email account, please follow these directions:

1. If you have not yet set up an email address, see How do I create an email account?
2. Click on the "Hosting" section link in the left nav bar.
3. Select the website for the email account you want to edit.
4. Click on the "Email accounts" tab at the top of the page.
5. Click on the email account you want to edit from the list.
6. Enter the new password in the "Password" text box and again in the "Confirm Password" text box.
7. Click "Save" at the bottom to confirm your password change.

You can also change your password within webmail as well:

1. Access your email account by using "webmail." and your domain name (i.e. webmail.yourdomain.com).
2. Login using your username (i.e. jsmith@yourdomain.com) and password.
3. Click on the "Settings" link in the upper right corner.
4. Click on the "Change Password" menu in the left hand site and complete the instructions.

Every Cloud Sites account provides you with access to an unlimited number of mailboxes per domain at no additional charge. Each mailbox can have up to 1GB of storage space.
If you require mailboxes larger than 1GB, or are looking for a more feature rich email experience, we recommend upgrading to our separate InstaMail accounts. Migrating your mail to InstaMail is an easy transition and you will not lose your mailboxes or messages.

Benefits of using InstaMail include but are not limited to:
* 10GB mailboxes
* Manage your email accounts from an advanced Control Panel
* 50MB attachment limits
* Auto Setup tool for Email Clients

For more information, including pricing, please visit www.instalogic.com

1. Access your email using "webmail." and your domain name (i.e. webmail.yourdomain.com).
2. Login with your username (i.e. jsmith@yourdomain.com) and password.
3. Click the "Compose" icon at the top of the page.
4. Enter the recipient's email address in the "To:" text box.
5. Enter the text of the message in the text box and click "Send" to send now or "Save Draft" to save the message to send later.

1. Log in to your control panel.
2. Click the "Hosting" on the left navigation menu. Then select "Cloud Sites".
3. Click on the website you want to work with in your Website List. See How do I add a website? if the website is not in your list.
4. Click on the "Email Accounts" tab.
5. Under "Email Accounts For Your Website," click "Add."
6. Provide Username (i.e. jsmith@yourdomain.com), First Name, Last Name and Password in the appropriate text boxes on the form and click "Add."
   Please note that the username can only contain letters, numbers, dots (.), hyphens (-) and underscores (_). It must also begin with either a letter or a number.